Privacy policy

Last Updated: September 2026

At Fluxbayy ("we," "us," or "our"), we deeply respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our professional practices regarding the collection, use, and disclosure of your data when you visit, use our services, or make a purchase from fluxbayy.com (the "Site").

1. Information We Collect

Depending on how you interact with our Site, we collect specific categories of information to provide you with a seamless and secure shopping experience:

  • Contact Details: Your full name, billing address, shipping address, email address, and phone number when you place an order.

  • Financial Information: Payment details processed securely through our encrypted payment gateways. We do not directly store your credit card or sensitive banking information on our servers.

  • Technical & Usage Data: Your IP address, device type, browser signatures, time zone, and browsing behavior on our platform, collected automatically through standard cookies.

  • Customer Support Data: Any direct correspondence or details you provide when reaching out to our customer support channels.

2. How We Use Your Information

We process your data strictly for legitimate business and operational purposes:

  • Order Fulfillment: To process your payments, securely share shipping details with our global fulfillment partners, and arrange the delivery of your items to your doorstep.

  • Customer Communication: To send order confirmations, dispatch updates, tracking codes, and provide responsive customer support.

  • Platform Security: To continuously monitor our Site for potential risk, mitigate fraudulent activity, and ensure a safe transaction environment for all customers.

3. Sharing Your Information

We value your trust and do not sell your personal information. We disclose data only to trusted third parties essential to our e-commerce operations:

  • E-commerce Platform: Our store is hosted on Shopify, which provides the secure infrastructure that allows us to sell our products to you.

  • Fulfillment & Logistics Partners: We share critical shipping information with our verified global dropshipping suppliers and courier networks purely to facilitate the packing and delivery of your orders.

  • Payment Processors: We utilize industry-leading payment gateways to handle your financial transactions under strict compliance and encryption standards.

4. Cookies and Tracking Technologies

Our Site utilizes cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You have the ability to adjust your browser settings to decline cookies, though this may limit certain website functionalities.

5. Minors

Our Services are not directed toward individuals under the age of 18. We do not intentionally collect personal data from minors. If you believe a minor has shared personal data with us, please contact us to have it removed.

6. Data Retention & Your Rights

We retain your Order Information for our administrative and legal records. Depending on your jurisdiction, you maintain the right to:

  • Request access to the personal information we hold about you.

  • Request correction of inaccurate or outdated data.

  • Request the erasure of your personal details once your transaction is fully executed.

7. Contact Us

If you have any questions, require further clarification regarding our privacy practices, or wish to exercise your privacy rights, our dedicated support team is ready to assist you. Email: support@fluxbayy.com